Db456 Privacy Policy — Your data is safe with us

Db456 takes your privacy seriously. We understand that when you sign up on an online platform, your biggest concern is — is my data safe? This Privacy Policy gives you a clear and honest answer to that question.

Db456's privacy policy is governed in full compliance with applicable Bangladesh laws and international data protection standards. We believe your data belongs to you — our job is simply to keep it safe.

This Privacy Policy applies to all information collected through db456's main website, mobile app, live chat, email communications, and any other digital channels.

Db456 only collects information that is necessary for delivering services, managing accounts, and maintaining security. Collecting unnecessary data goes against our policy.

When you contact db456 directly — via live chat, email, or phone — those conversations may be recorded. This is done to improve service quality and assist with dispute resolution.

Db456 uses collected data only for specific, legitimate purposes. Your information is never sold to advertisers or transferred to third parties for commercial gain.

• Account Management: For registration, login, password reset, and identity verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To properly address your questions, complaints, and requests.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Responsible Gaming: To detect unusual gaming behaviour and provide timely support.
• Legal obligation: To comply with lawful requests from authorities.
• Service Improvement: To run analytics that help improve the user experience.
• Contact: To send important updates, security alerts, and promotional information.

Db456 does not sell your data to third parties. However, in certain specific circumstances, information may be shared with the following parties — always with your interests protected and only the minimum necessary data shared:

• Payment Provider: Mobile banking providers such as bKash, Nagad, and Rocket — solely to process transactions.
• KYC Provider: Authorized third-party providers for identity verification.
• Technology Provider: Contracted providers for hosting, cloud storage, and security services.
• Legal Authorities: By court order or lawful request from the Government of Bangladesh.
• Audit & Compliance: For mandatory reporting to licensing authorities and auditors.

Db456 uses cookies to enhance your browsing experience. Cookies are small files stored on your device that remember your preferences and session information.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some db456 services.

Db456 uses industry-leading technology to keep your data secure. Our goal is real, effective protection — not just promises.

• 256-Bit SSL/TLS Encryption: All data transfers take place over fully encrypted channels.
• Two-Factor Authentication (2FA): OTP verification is required at login.
• Firewall protection: Advanced firewall systems to block unauthorized access.
• Data Masking: Sensitive data (such as passwords and payment details) is masked before storage.
• Regular audits: Regular system audits conducted by third-party security experts.
• Staff training: All db456 staff are trained in data protection.
• Incident Response: In the event of any security breach, users will be notified within 72 hours.

Db456 retains your data only for as long as it is needed to provide services or meet legal obligations. Once no longer required, your data is securely deleted.

• Account information: For the duration of account activity and up to 5 years after account closure.
• Transaction records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Communication Records: Up to 2 years after the issue is resolved.
• Cookie Data: Automatically deleted upon expiry of the designated retention period.

Db456 takes your data rights seriously. You have full control over your personal information. Your key rights are outlined below:

Db456 strictly does not provide services to anyone under the age of 18. Our platform operates exclusively for adults. Age is verified at registration, and any account identified as belonging to a minor is closed immediately.

If you believe a minor is using db456, please contact us immediately. We will take prompt action.

Db456 uses trusted third-party technologies to operate its platform. These partners only receive the data necessary for their specific role and are bound by confidentiality agreements.

• Cloud hosting provider — for server management.
• Security & anti-fraud software provider.
• Mobile payment gateways (bKash, Nagad, Rocket).
• Web analytics tools — for anonymous traffic analysis.

These third parties have their own privacy policies, which db456 reviews regularly. If any third party fails to meet our standards, we cease working with them.

Db456 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or mobile. The date of the latest update will always appear at the top of this page.

Continuing to use db456 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

Contact us for any privacy-related questions, requests, or complaints:

• Email: support@db456.ws
• Live chat: Available directly at db456.ws.
• Help Center: On the Help Centre page Go.

We aim to respond to all privacy-related requests within 3 business days. Your concerns are always important to us.